Our Team
Meet Our Rue's Family
We Handle The Details So You Don't Have To.
Coordinate with airlines prior to arrival
Review import/export requirements
Prepare and verify all necessary paperwork
Coordinate USDA vet inspections and endorsements
Facilitate customs clearance and safe release




The team at Rue's Kennels LAX are amazing. They go above and beyond what is expected in every aspect of relocating your dogs into the USA. They communicate effectively and clearly in every step of the transport process. They are courteous and professional and they understand the complexities of live animal transport. They have through their dedication and hard work, opened the only available flight escort option into LAX and I wouldn't hesitate to recommend them to both rescue organizations and private individuals alike.
SH - Soi Dog Foundation
Simon Humphries
I would like to recommend Jill Stewart and Rue's Kennels. Picking up a dog from an international flight either at cargo or meeting a flight buddy can be very daunting if you haven't done it before. It can be especially nerve wracking at LAX where navigating traffic timely is always a challenge, not to mention the logistics of getting around the airport with an unfamiliar dog in a crate. Jill will meet your flight buddy and dog or collect your dog at cargo, handle all of the paperwork involved and take your dog to their beautiful facility where you can pick up your dog. You do not have to stress out about meeting a plane exactly on time, finding someone to help you, parking, having all of the necessary documents and the greatest nightmare - the dog somehow getting loose at the airport. Pick up at their facility is easy and they keep you informed every step of the way as to what is happening with your dog. They are able to board your dog if necessary, bathe them and get rid of the crate and bedding for you too! An excellent service that I highly recommend and I wish was available at more airports. We are a national rescue that relies on volunteers, and trying to coordinate volunteer and or adopter schedules is not always easy and this is a great solution for us.
Vicki
Rues Kennels was the absolute best experience for me and my pup! I called them at an odd hour of the morning in panic because I needed to urgently travel to the United States and they were there for me every step of the way. They worked tirelessly to make sure my dog was safe and in California. They never made the endless phone calls seem like I was a bother - they reassured me when I was concerned and talked for hours with airlines on the phone and in-person at LAX on my behalf. Once I got there and finally got to meet Jill and Jonathan in person, I was overjoyed. They are incredible people who love and do anything for these pups. They have truly been my godsend through this all and I could not have ended up in better hands. I received multiple videos and pictures of my little one whenever I needed, and got to do FaceTimes! I was so worried about my dog needing to quarantine but this place is like the Ritz for dogs! Large spaces, outdoor area, lots of play times and even more cuddles! Jill, you’re an angel! And the world is beyond lucky to have you.
Jill


